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D & D graphics

Posted: 07 Jun 2016, 18:06
by cosmos17
Does anyone know if they're still trading? I've placed an order with them, got a reference number and paid for it over a month ago but get no response to my emails chasing a delivery date. Seems a very strange way to operate if they are still trading.
Jason

Re: D & D graphics

Posted: 07 Jun 2016, 19:25
by knackeredMk1
You can't say you weren't warned in the FAQs .............viewtopic.php?f=20&t=5265

Re: D & D graphics

Posted: 07 Jun 2016, 19:42
by fallenmikethebike
Ah, Dire & Dreadful strike again.
Mike

Re: D & D graphics

Posted: 07 Jun 2016, 19:53
by jim157
I think mine took about six weeks; they came from Sri Lanka.

Re: D & D graphics

Posted: 07 Jun 2016, 22:41
by cosmos17
knackeredMk1 wrote:You can't say you weren't warned in the FAQs .............viewtopic.php?f=20&t=5265
Yep, that's a pretty comprehensive warning. My order with dd was thru a Google Search and joining the forum occurred around the same time so I didn't look at the faq's.

Re: D & D graphics

Posted: 16 Sep 2016, 08:03
by Beanie
Hi Guys

Average delivery time is 2-3 weeks from order date. We've had some glitches before and problems with production and hand on heart I take responsibility that we haven't been great at updating out customers on any delays. We've getting better at this I think, and working to ensure better stability with our suppliers and production.

The reason why we can be lean and therefore efficient and offer great value for the product is that we hold nothing off the shelf. We have no stock holding. All our kits are made to order and that takes a little time.

It does also mean we can tweak the design, add race numbers and similar changes to each order if requested and often at no extra cost :)

Thanks

Beanie - DD Graphics
http://www.ddgraphics.co.uk

Re: D & D graphics

Posted: 18 Sep 2016, 22:12
by fallenmikethebike
Done & Dusted ?
Mike